Manager, Event & Destination Services

ABOUT THE COMPANY
Agenda: USA is Kansas City’s only accredited Destination Management Company (DMC), specializing in transportation and event support and production services. Our commitment to excellence and professionalism, and our exacting standards, set us apart from our peers ... and our unparalleled approach to managing our Client programs is what makes us the go-to source for DMC engagement in Kansas City and beyond.
 
ABOUT THE POSITION
Manager – Event & Destination Services (EDS): is responsible for designing, planning and producing Client events for Agenda: USA. This full-time position ensures each Client program is operated in an efficient and effective manner, with a high focus on delivering a creative and unique guest experience.
 

Responsibilities:

• Oversee and manage the planning and execution of each unique Client program, including onsite coordination if/when required

• Assist with fielding initial Client inquiries, in addition to designing and presenting creative event proposals to potential Clients

• Create timelines, workflows, schedules and reports, both internally and Client-facing

• Effectively communicate information verbally and through written correspondence with the Client, hotel/venue contacts, vendors, and internal stakeholders

• Proactively supports team objectives and identifies opportunities to contribute without being prompted

• Understand and manage project timelines to ensure Client and internal work remains on-time and on-budget

• Research, contact and follow-up with vendors, suppliers, and media outlets

• Keep up-to-date relationships with vendor suppliers and knowledge of new product offerings

• Be able to review and understand all aspects of an event-footprint, sitemap, vendor needs, Client needs and schedule/coordinate transportation, event security, activations, power, sound and lighting, etc.

• Maintain a thorough understanding of general event procedures and the overall operating style and service standards of the company

• Apply strong financial acumen to manage event budgets, negotiate vendor contracts and analyze P&L statements

• Contract all vendors for events and track all payment timelines, working with EDS and accounting teams to properly process invoices and receivables

• Supervise venue, vendors and onsite event staff to ensure proper setup/breakdown and execution of the event with a high level of guest satisfaction

• Attend site visits and pre-planning meetings and represent company as assigned at industry functions and networking events

• Direct and assist with administrative tasks

 Qualifications:

• Minimum two years of experience in event design, planning, and production required

• Ability to generate creative ideas and themes for Client consideration

• Working knowledge of Microsoft Office and Excel

• Excellent written and verbal communication skills, with strong attention to detail

• Strong time management and project management skills

• Ability to work flexible hours as needed for events