Credentialing and Volunteer Program Coordinator
POSITION SUMMARY
The Credentialing and Volunteer Program Coordinator is responsible for recruitment, retention, and recognition efforts within the volunteer program, credentialing Other Licensed or Certified Practitioners (OLCPs), running the Office of Inspector General exclusion monthly report, and maintaining and updating medical history documentation.
KC CARE CULTURE CODE
KC CARE follows a culture code in all we do. Our code determines how we work, treat each other, and move health equity forward. As an employee of KC CARE, you will:
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Put patients first, always
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Treat all people with dignity, respect, and kindness
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Create safe places for others to share their voice; encourage creativity
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Always strive for improvement; keep learning
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Own your work, action, and mistakes – no one is perfect
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Have fun – work should be fun and we want you to have fun at KC CARE
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Coordinates with internal staff to create volunteer roles.
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Coordinates efforts to fill roles through recruitment and timely onboarding.
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Creates, updates, and maintains volunteer profiles within the volunteer database.
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Works with departments to manage and schedule volunteers during needed hours.
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Ensures volunteers comply through various volunteering requirements.
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Ensures volunteers are being recognized through recognition board efforts, email, in-person conversations, and assists in planning and implementation of National Volunteer Recognition Week.
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Tracks volunteer hours and numbers of volunteers.
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Initiates credentialing application and verifies credentials for f for OLCPs as outlined by the Credentialing Policy.
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Creates, updates, and maintains all OLCP credentialing files both paper and electronic.
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Distributes agenda and handouts for and takes notes during monthly credentialing committee.
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Performs Office of Inspector General exclusion search each month.
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Maintains and updates medical history for non-credentialed staff (e.g., TB, Flu, Hep B).
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Acts as liaison with volunteer providers to assist with accessing external health system electronic medical records.
MINIMUM REQUIREMENTS
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Associate's degree in nonprofit management or a related field from an accredited college or university
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Exceptional computer skills.
PREFERRED REQUIREMENTS
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Bachelor’s degree in nonprofit management or a related field from an accredited college or university
WORKING CONDITIONS AND DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Conditions
General working conditions are in a healthcare facility. As such, there is a potential exposure to virus, disease, and infection from patients while performing the duties of this job. May experience traumatic situations including psychiatric traumatized and deceased patients. Travel may be expected to community meetings, client homes, or other agencies.
Physical Demands
While performing duties of this job, employees are regularly required to set, walk, and stand; talk and hear; both in person and by telephone; use hands repetitively to finger, handle, feel, or operate standard office or clinical equipment; reach with hands and arms; and occasionally lift up to 20 pounds.
Mental Demands
While performing the duties of this job, employees are regularly required to use written and oral communication skills; read, analyze, and interpret data, information and documents; analyze and solve non-routine and complex problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with others outside of their department.
Duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments, and location may be changed at any time, as required by business necessity.
