Summary
The VMO Vendor Oversight Partner is responsible for managing and supporting critical supplier relationships. This role ensures that the supplier adheres to contractual obligations, delivers optimal performance, and complies with healthcare regulations. The ideal candidate will possess strong leadership, analytical, and communication skills to effectively manage supplier engagements across various departments and ensure alignment with the organization's strategic goals.
Duties
Supplier/Vendor Management:
- Support Business Unit (BU) in their efforts for managing supplier relationships in alignment with organizational goals.
- Ensure supplier complies with healthcare regulations, organizational standards, and contractual obligations.
- Conduct and / or participate in account reviews with suppliers to ensure business relationships are fostered and maintained
Performance Monitoring and Improvement:
- Work with BU to conduct and analyze regular performance reviews to ensure performance guarantees are met and identify areas for improvement.
- Work with BUs to implement corrective actions and continuous improvement initiatives to enhance supplier performance.
- Ensure missed performance resolution strategies are identified and any liquidated damages are correctly calculated and received.
Risk Management:
- Identify and mitigate risks associated with supplier engagements.
- Adhere to risk management policies and procedures specific to the healthcare industry.
- Addresses reported risk events/potential risk areas and facilitate root cause analysis and resolution while ensuring proper documentation is maintained.
- Facilitate and oversee cross functional discussions
Contract Management:
- Support BUs for monitoring contract terms.
- Support contract renewals, amendments, and terminations.
Stakeholder Engagement:
- Collaborate with internal stakeholders, including clinical, administrative, and operational teams, to understand business needs and objectives.
- Facilitate communication and collaboration between suppliers and internal teams.
- Act as the primary escalation point of contact for supplier-related issues.
Education Requirements
Bachelor’s degree in business administration, Healthcare Administration, Supply Chain Management, or a related field; Master's degree preferred.
Experience Requirements
- 3-5 years of experience in supplier management, procurement, or a related area, preferably within the healthcare industry.
- Proven track record of managing supplier relationships in a healthcare setting.
- Strong negotiation, analytical, and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in contract management and risk assessment.
- Knowledge of healthcare regulations and industry standards.
Desired Skills and Competencies:
- Strong Analytical Skills
- Strategic thinking and ability to drive organizational change.
- Familiarity with procurement software and supplier management systems.
GEHA is an Equal Employment Opportunity and/or Affirmative Action employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. We are committed to creating an inclusive environment for all employees.